Parking System Flexibility Further Enhanced with Introduction of Pocket PC Devices
04.12.02

Flexibility is a major advantage of the Arthur D Riley & Co Ltd (ADR) TicketOr system. 

Manukau City Council (MCC) has been a satisfied user of the TicketOr system since April 1998, using Epson EHT handhelds.  Upgrading to the new Casio IT70 handheld and O’Neil 2T printer has enabled MCC to offer improved services to their clients.

Since the installation of TicketOr, MCC have been working with ADR to customize their system, constantly seeking ways to improve their collection rate and services.   

New Zealand Post Barcode

Payment for Infringement Notices can now be made at NZ Post shops throughout New Zealand using a barcode printed on the Infringement Notice.  The issuing Authority is identified in the barcode and a Modulus 11 check digit in the ticket number ensures data integrity.  The barcode contains all relevant information pertaining to the Infringement Notice.  Also a “smart date” is incorporated into the barcode giving a final date for NZ Post to accept payment.  This eliminates the possibility of accepting payment for a ticket already lodged in the Court system.

Time To Pay (TTP)

TicketOr now offers a fully comprehensive TTP system, including all correspondence, set up and record keeping for individual arrangements.  A unique Personal Identification Number (PID) enables multiple tickets to be linked to one person and TicketOr manages payments for multiple tickets ensuring the option remains to lodge in Court if necessary.  Extensive reporting ensures defaults in payment or overpayments are acted upon in a timely fashion.

The TTP concept is not new to New Zealand but Local Authorities using other Infringement Management systems do not have the flexibility to be able to offer this facility, TicketOr has.  The many advantages to MCC include a vastly improved collection rate, less time spent by Administration staff on debt recovery and considerable savings in Court lodgment fees. 

MCC have been delighted with the results of this project and are already looking towards working with ADR on further enhancements in the future.