Durchauvelle_watermetering

A case study on why IoT water metering makes sense, even in remote NZ

About Thinxtra

Thinxtra is empowering the Internet of Things by commercialising and operating the first nationwide LPWA networks in Australia, New Zealand and Hong Kong (Sigfox connectivity technology) as well as enabling and promoting a full eco-system of partners that provide IoT solutions and services

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Challenge

Like many areas of New Zealand in the summer months, the small resort town of Duvauchelle was
experiencing ‘water stress’ – an increase in water consumption due to the population tripling with
holidaymakers. It had got to the point where water had to be brought in by truck to cover the essential
needs of the residents, at a very high cost to the CCC.

Solution

Technology in the form of IoT and the SIGFOX New Zealand National Network meant that the CCC could
begin near real-time metering of the water consumption, allowing them to better understand demand and
potential water leaks. ADR was brought on board to assist with the design and implementation.

Results

After only a few weeks, ADR had gained some interesting insights that they could share with the CCC. A large
percentage of the available water was being leaked, but the solution enabled them to identify the causes
and significantly reduce the amount of leakage - and continue to do so.

Arthur D. Riley & Co Ltd (ADR) is one of New Zealand’s most experienced fieldsmart technology companies for the Utility industry. This is the story about the challenges and benefits of one of their first IoT projects.

New Zealand is generally not short of water, so not the first place you would think of for monitoring water consumption. However some areas of the Country experience water scarcity, especially in the hot summer months. This is the case for Duvauchelle, a small town of mainly holiday homes situated at the head of Akaroa Harbour on Banks Peninsula, an area service by the Christchurch City Council (CCC).

As a beach-side holiday town the population of Duvauchelle triples in the summer months, and so does the water consumption. To the point where water is brought in by truck to cover the essential needs of the inhabitants, at a very high cost to the CCC.

Clearly the town was under “water stress”. With the advent of IoT and the SIGFOX New Zealand National Network there was technology available with near real-time metering of the water consumption, enabling the CCC to better understand demand and potential water leaks. ADR was appointed to help with designing and implementing this smart technology.

The objectives were very clear: previously water meters in the settlement were read once every two years. The CCC now wanted six reads per day to better identify potential over-consumption patterns, high users and leaks. Overall, they wanted to get greater visibility of water usage as well as share the data with wider stakeholders (community and water utilities).

A few challenges presented themselves with project. The area is quite remote with limited cellular coverage, so the use of IoT technology required the installation of a wireless network base station in the right location to cover for the hilly terrain. Also, the water meters were below ground level  and had to be secured under heavy duty plastic or metal lids (reducing radio reception quality of wireless sensors). To add to the difficult, the project had to be completed in difficult weather conditions.

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Working in conjunction with ADR, Thinxtra installed a solar powered Sigfox base station on an ideal high point in Duvauchelle. ADR then retrofitted 266 water meters in town with IoT pulse dataloggers, and started monitoring consumption data from each water meter via ADR’s bespoke water management platform.

Within a few weeks, ADR were getting some interesting insights, which needed to be checked live. For example, sites with hidden connection to the main pipes, householders diverting pipes before the meter, people removing their dataloggers, trucks passing by and refilling from CCC water tanks, overflowing water tanks, and the usual 10% leakages.

 

From the beginning of the project, based on the difference between sourced water and the captured water from the meters, 60% of the water was missing. By going through each individual meter consumption insights and determining the real issues on site, and at the same time fixing them over a three month period, they were able to reduce the unaccounted water figure to 30%. This 30% unaccounted water loss will reduce further as more leakage issues on the network are identified and fixed.

Bruce Franks from A.D.Riley commented: “From now on, not only are the users properly allocated their consumption, but Duvauchelle doesn’t require as much water to be brought in by truck during summer, a previously highly inefficient and costly exercise for this small, remote place. From this early experience in dealing with IoT smart metering, ADR and the CCC have gained a lot of insights on consumer water consumption in Duvauchelle, such as previously unknown major leaks, unaccounted for home and commercial excess water usage – gains that could be easily replicated to larger scale projects in an even shorter period. “ Additionally – “This project also enabled ADR to develop PowerBI dashboard for analytics which has been instrumental in solving leakage and loss identification”


A.D.Riley & Co Ltd (ADR) – making utilities smarter since 1909

More info at http://www.adriley.co.nz
Contact: Bruce Franks (Marketing and Development) bfranks@adriley.co.nz

Thinxtra New Zealand

More info at https://www.thinxtra.com 
Contact: Shaun McBride (NZ BDM) shaun.mcbride@thinxtra.com

 

This case study originally published in ThinkXtra website

About Arthur D Riley

Founder Arthur D Riley was an engineer renowned for his entrepreneurial spirit, something ADR continues to embody as providers of field-smart technology. This means we are always there for our customers, with technology and expertise that keeps operations running in the field. From high voltage power distribution, water revenue metering and system control, to data acquisition and parking management systems, ADR offers a proven, field-smart solution backed with technical expertise.
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“ADR have obviously listened to enforcement agencies when they designed TicketOr2. The system is robust and really user-friendly. It's obvious to me that they've done a lot of research when developing the solution, so that it's a really usable system that doesn't have components that are just there for show.”
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Matthew Tyrell
Group Manager Parking Operations

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